Prior to installing Message Hub, you need to uninstall the old version of Click to File.
STEPS TO UNINSTALL CLICK TO FILE:
1. Close all Office procuts
2. Go to the Control Panel
3. Find Click to File or Click to File 2017 and Uninstall.
Once uninstalled, confirm that you meet the requirements to update to Message Hub.
System Requirements for Message Hub
1. Windows 7 or higher.
2 Outlook 2010 or higher
3. Microsoft .NET 4.7.2 Framework or higher installed. If you are running Windows 10, the framework is already installed. If it is not installed, you may download it from here: https://dotnet.microsoft.com/download/dotnet-framework-runtime
4. You must have Visual C++ 2017 x86 installed if you are running the 32 bit version of Office. Otherwise, install the x64 version of Visual C++. In vast majority of cases, Office is 32 bit. If you are unsure, please install 32bit version of Visual C++. If it is not installed, you may download it from here: https://support.microsoft.com/en-ca/help/2977003/the-latest-supported-visual-c-downloads
Once you have installed all the pre-requisites, you may install Message Hub.
Installation Instructions
1. Close all Office products
2. Uninstall the old version of Click to File
3. Install Click to File for Office from here: http://www,justclicktofile.com/hub.exe
Instructional Video
If you are a more visual person, below is a video showing all the steps needed to get Message Hub up and running.